For Service Users & Families
Welcome! So, you’ve been referred to us for support?
You will have received an email from us, directing you to this webpage to read some documentation and have all you need to prepare for the next steps. If you have any problems accessing this, please get in touch with our team.
Here are the documents to be familiar with before any appointments:
For Professionals
Our Supporting Smiles emotional wellbeing service offers professional mental health support to any child or young person, aged 4 – 13 years on our Therapeutic Pathway or 5 – 18 years on our Children’s Wellbeing Practitioner pathway, living in Norfolk or Waveney or registered with a Norfolk or Waveney GP.
Our approach to mental health and wellbeing support is child-centred and needs-led. To reflect this, our service’s ‘Supporting Smiles’ name was created in collaboration with the children and adults we work closest with.
Supporting Smiles focuses on delivering a holistic mental health and wellbeing support service.
We offer sessions in a variety of venues in your local community. Sometimes, it’s useful if intervention sessions are held in school. If you think you may have problems accessing any of our venues, let us know and we will try to find a solution.
Ormiston Families is a member of Norfolk & Waveney’s Children and Young People’s Alliance, which provides integrated mental health services to children and young people aged 0-25. The Alliance includes the CCG, Norfolk & Suffolk NHS Foundation Trust, Cambridgeshire Community Services NHS Trust and MAP, and is committed to the principles of the THRIVE framework of Getting Advice, Getting Help, Getting More Help and Risk Support.
Requests for support
Referrals for mental health support for 0-25 year olds across Norfolk & Waveney are now processed by Cambridgeshire Community Service’s (CCS) Just One Number service.
All referrals are made digitally. Click here: Request for Support
For advice and guidance or support completing the referral, please call Just One Number on 0300 300 0123.
Emotional wellbeing and mental health support in Norfolk & Waveney
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